QA and Service

QA

Quality Control

We are an ISO 9000 certified company and ensure that all our products and services meet and exceed all requirement, standards and specifications as well as meet the high expectations of our customers.

01. IQC

We are monitoring and inspecting (AQL 1.5) the quality of all materials, assemblies and components were purchased before starting the production process.

Many raw materials and main components are purchased from well-known manufacturers such as Toshiba® and Omron®.

02. DPI – PSI – CLI

DPI. We are continuously monitoring the quality on-site at various stages of the production process to ensure tour products are assembled based on the specifications and requirement .

PSI. Before shipment and packaging all our products will be inspected of any visual or operational defects.

CLI. We make sure that our products are correctly handled and safely loaded into the shipping containers as well as the labels are correct .

03. 24-Hours Endurance Test

All our systems – machines, plasma gun-heads, nozzles etc. – undergo a 24-hours endurance test which determines our products performance, such as durability, speed, scalability, handling, and stability. Our process includes manual and automatic tests designed to reveal faults and ensure our products are meeting all requirements and specifications.

Service

Sample Processing

Our free sample testing service gives our customers an opportunity to test the effects of plasma on their product. We test and evaluate the impact of plasma on surface quality of our customers product, as well as we measure the surface energy before and after plasma activation.

After testing and analyses, we provide a detailed report and summery of recommendations to our customers, usually in form of emails, pictures, and videos.

After Sales Service

The Keylink Service Team and our distributors ensure a high level of service and efficient maintenance of your purchased Plasma Systems. We provide a complete service solution to ensure that our customers can concentrate on their business instead worrying about their equipment.

We also offer a versatile range of accessories and spare parts for your Keylink Plasma Systems and training courses for correct operation and maintenance.